Skammed

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Report Details

Remote Channel Fraud - Swapping Merchandise Reported On: 02-Mar-2019
Reported Party
  • Offender : Customer City : Santa Clara
  • Name : Ann C Peoples Santa Clara California State : California
  • Username / Alias 1 : tooncecat Country : United States
  • Username/Alias 2 : Ann Slocum
  • Email : ann***@s****.net Zipcode : 95051
  • Contact No : (951) **-****
Transaction Details
  • Transaction Venue : eBay
  • Date of Transaction : 21-Feb-2019
  • Transaction Value : $285.00
  • Estimated Loss Range : $250 - $499.99
Summary of Dispute

Ann purchased a beautiful antique clock that was similar to one in her mother's estate and I quote, "I was suppose to receive a clock like that from my mothers estate and my brother got it. So I am buying this one from you. It's beautiful. Thanks." The clock was inspected, signed and photographed prior to shipment. Upon receiving the clock, Ann Peoples of Santa Clara, California messaged me to say the clock is, quote, "GEORGEOUS BEAUTIFUL I'm very happy." I then left her positive feedback. The next day I received another message from Ann C Peoples of Santa Clara, California where she said, quote, I am sorry to report that it looks like the clock got damaged during transport. I went to try to get the clock to work and I turned it around, and the entire back door is damaged. It looks like it received pressure and broke in the back. there are slivers of glass on the botton of the clock. the back door doesn't open and is pushed through to the gong and pushing on the gong."

Summary of Transaction Venue's Actions

To be determined.

Available media
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