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Report Details

Ideal Image Med Spa and Ally Lending Reported On: 16-Sep-2020
Reported Party
  • Offender : Business City : Reno
  • Name : Ideal Image State : Nevada
  • Country : United States
  • Email : chr***@i****.com Zipcode : 89511
  • Contact No : (775) **-****
Transaction Details
  • Transaction Venue : OTHER
  • Business Name : Ideal Image
  • Date of Transaction : 12-Nov-2019
  • Transaction Value : $3,300.00
  • Estimated Loss Range : $1,000 - $2,499.99
Summary of Dispute

Ideal Image is a National Med Spa. I worked with the Reno Office. On 11.12.2019, I was presented a financial contract for med spa services: Botox $9 for 100 treatments and 5 BBL treatments for $2400, great prices and no interest for 18 months. I signed a contract for these services as it had an easy payment plan and 18 months interest free. I've been making payments since January 20, 2020 in the amount of $1084.52. I've been charged interest in the amount of $481.63. The additional problem is you can't get appointment as expected. In nine months, I've a one botox injection, and 1 partial BBL and 1 chest and neck BBL. Three appointments since November 2019. I was told I would get a call regarding a 30 day followup. My followup appointment was made 3 months later. When asked why I didn't get a 30 day followup, these are their reasons: their phone system was down or there esthetician's schedule wasn't available or when I called multiple times the line was busy.

Summary of Transaction Venue's Actions

I stopped paying the loan as of today. I am not alone in my experience as I have read other reviews of the issue of appointments. They were closed do to Covid-19 while they collected clients payments. There should be a class action against this company. I am very angry. This is a Fradulent business practice.

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