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Report Details

Misleading Advertising Reported On: 04-Jan-2021
Reported Party
  • Offender : Customer City : Carson
  • Name : AliciaWigs State : California
  • Username / Alias 1 : Judy Mitchell Country : United States
  • Email : cus***@g****.com Zipcode : 90746
  • Contact No : N/A
Transaction Details
  • Transaction Venue : OTHER
  • Business Name : ALICIAWIG
  • Date of Transaction : 04-Dec-2020
  • Transaction Value : $55.38
  • Estimated Loss Range : $50 - $99.99
Summary of Dispute

Good morning ? or afternoon, I received your product-not as advertised, misleading and poor quality. l guess you get what you pay for ☺️ I see a return address on pkg to: Carson, CA-is this the correct address? Is there a return code? Unhappy ☹️ customer P.S. This was a waste of my time and money ? Requesting full refund including tax and shipping fee-Thank you in advance Mary Bennefield Sent from my iPhone

Summary of Transaction Venue's Actions

This is response received from Judy Mitchell on Jan 3rd at 6:53pm after providing her with pics. Hello, the wig needs care and heating to make it more natural. We have no further processing because of problems such as transportation and extrusion. You need to heat it and take care of it, each person's head shape and face size will be different. This model shows the effect that the wig has been processed. You can use low temperature water to protect it and it will become softer.

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