Skammed

A Public Notice

Report Details

Sales Associate Reported On: 06-Feb-2018
Reported Party
  • Offender : Service Provider City : Edison
  • Name : Choice Home Warranty State : New Jersey
  • Username / Alias 1 : Joseph Price Country : United States
  • Username/Alias 2 : Phil Baker
  • Email : jpr***@c****.com Zipcode : 08837
  • Contact No : (888)5**-****
Transaction Details
  • Transaction Venue : Local
  • Business Name : Choice Home Warranty
  • Date of Transaction : 02-Feb-2018
  • Transaction Value : $700.00
  • Estimated Loss Range : $500 - $999.99
Summary of Dispute

they refused to pay my claim. My heating unit had a short in the wires (with in the unit) and the unit shorted out and burnt out circuit boards and wiring. . They said that was not normal wear and tear. But it is normal wear and tear according to the electrician. I Purchased this contract from (Joseph Price and Phil Baker) at their company and that was one of the stipulations that I made when I purchased the contract. I wanted everything covered (compressor, electrical). And I had to get approval from them for my 5 ton unit. And he said it would. Now they are denying it. They said they would give me a $250 credit but they wont pay anything on the claim. According to the technician that came out, he told them it was not a power surge. That he didn't know what caused it. There was no maintenance that could have been done on the wires within the unit. It is wrong that they are on the Internet as a Great company when they are not!

Summary of Transaction Venue's Actions

I am paying to have my unit repaired. After I have paid them religiously for over a year and now they are denying my claim.

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