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Report Details

Manager Reported On: 03-Nov-2019
Reported Party
  • Offender : Service Provider City : Gatineau
  • Name : Mr Transmission Mr Muffler State : Quebec
  • Username / Alias 1 : Jean Pierre Guimont Country : Canada
  • Username/Alias 2 : Manager
  • Email : muf***@v****.ca Zipcode : J9J 3M3
  • Contact No : (819)-**-****
Transaction Details
  • Transaction Venue : Automotive
  • Business Name : Mr. Transmission
  • Date of Transaction : 30-Oct-2019
  • Transaction Value : $12,345.00
  • Estimated Loss Range : $250 - $499.99
Summary of Dispute

Spent time and effort retrieving my transmission I had shipped there because they told me they would accept my transmission and do the repair. The manager decided a day later that he doesn't and wouldn't install a transmission I took 2 weeks to locate and ship to their business. He was rude disrespectful and did everything he could to bait me and treat me with disrespect. I had a broken vehicle and just neede him to redirect my transmission or call me when it arrived. He refused and told me he didn't have to help me costing me hundreds in extra dollars for nothing. Eventually I told him to call the police thinking some one could talk some sense into this idiot and not cost me extra time money and frustration. The police were as useless as the shop and told me to leave the property and never come back. They wouldn't even ask the manager to do the right thing and ask the manager to just call me or redirect the part I already paid over 1000. dollars for. 4 cops and 3 cop cars.

Summary of Transaction Venue's Actions

The next day I learned that my transmission had been delivered after hours. to Mr. Transmission Mc. Connell Rd. Gatineau and some one came into sign for it. My wife called to ask the store to release my transmission I paid for and the manager tried to negotiate the return of my property. I went there at 4:00 that day to get my transmission with my daughter. The manager told me to get off his property and then told me he had a nice conversation with my wife a really really nice conversation with my wife. Sounding like a lecherous pervert. I told him to call the police once again. This whole time my daughter and I were standing in the pouring rain. When the police arrived I immediately gave them my receipt and they gave me a hard time when they didn't understand what an e transfer was. Half an hour of confrontation they dragged my transmission into the parking lot. The police refused to move their van so my daughter and I listed a 300 pound transmission as 8 men watched laughing.

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