A Public Notice

Report Details

Wayfair Inc Reported On: 22-Jul-2020
Reported Party
  • Offender : Business City : Boston
  • Name : Wayfair Inc State : MA
  • Country : United States
  • Email : con***@w****.com Zipcode : 02116
  • Contact No : (844) **-****
Transaction Details
  • Transaction Venue : Large Corporation
  • Business Name : Wayfair Inc.
  • Date of Transaction : 16-Jun-2020
  • Transaction Value : $129.59
  • Estimated Loss Range : $0 - $24.99
Summary of Dispute

On June 16,2020 I ordered 2 lawn chairs from Wayfair, price of $129.59. On June 23 I received notice that they were shipped and I would receive them on July 1. I still have not seen them. I called them and told that I have not received them. I was told that they would check it out and let me know,I still have not heard. I tried to find out several more times with no response. After all this run around I called to cancel the order, they then told me they would charge me $ 22.59 for the return fee. How can they charge me to return something they never sent. They charged my credit card for the full amount.

Summary of Transaction Venue's Actions

I was robbed

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