Skammed

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Report Details

Damaged my car refuses to fix Reported On: 11-Aug-2020
Reported Party
  • Offender : Service Provider City : Fort Lauderdale
  • Name : Touch of class pressure cleaning State : Florida
  • Country : United States
  • Email : Tou***@g****.com Zipcode : 33311
  • Contact No : (954) **-****
Transaction Details
  • Transaction Venue : Automotive
  • Business Name : Touch of class pressure cleaning and mobile detailing
  • Date of Transaction : 04-May-2020
  • Transaction Value : $120.00
  • Estimated Loss Range : $500 - $999.99
Summary of Dispute

I hired the guy to buff out a small scratch, that of which he ASSURED me he did all the time and could make like like new again as my car is a brand new leased Lexus. He completely ruined the paint job with his buffing leaving tons of swirles. I sent him pictures of his bad botched job and he refuses to do anything to make it right. Even though he has business insurance he refuses to pay to have it fixed. Tried reasoning with him and he insists it’s not his problem. It needs a whole paint job which will cost me $800. Being on the passenger side and the fact that it was waxed so it looked fine at first, and the light has to hit it a certain way to see the marks but once you see them they are VERY bad. I did not notice them until a few months after he did the job. He says because it has been “so much“ time gone by that it’s not his problem. He is the only one who has ever touched my car.

Summary of Transaction Venue's Actions

I hired the guy to buff out a small scratch, that of which he ASSURED me he did all the time and could make like like new again as my car is a brand new leased Lexus. He completely ruined the paint job with his buffing leaving tons of swirles. I sent him pictures of his bad botched job and he refuses to do anything to make it right. Even though he has business insurance he refuses to pay to have it fixed. Tried reasoning with him and he insists it’s not his problem. It needs a whole paint job which will cost me $800. Being on the passenger side and the fact that it was waxed so it looked fine at first, and the light has to hit it a certain way to see the marks but once you see them they are VERY bad. I did not notice them until a few months after he did the job. He says because it has been “so much“ time gone by that it’s not his problem. He is the only one who has ever touched my car.

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