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Report Details

Wrong Information which cost me a lot of money Reported On: 18-Feb-2021
Reported Party
  • Offender : Professional City : Troy
  • Name : Mopar Extended State : Michigan
  • Username / Alias 1 : Maddie Garza Country : United States
  • Email : mar***@m****.com Zipcode : 48007
  • Contact No : (312) **-****
Transaction Details
  • Transaction Venue : Automotive
  • Business Name : Mopar Extended
  • Date of Transaction : 08-Jan-2021
  • Transaction Value : $179.00
  • Estimated Loss Range : $1,000 - $2,499.99
Summary of Dispute

I was given a quote and when I went to purchase less then 12 hours later that quote increased by 20 dollars. I also went over very specific things with the person selling about things covered and not covered. I went to the mechanic to get a repair done just to find out it is not covered. I called the company they stated that i signed a contract. I didn't, they also stated It was in the terms and conditions. Again I never received it. I went back and forth with them and they kept stating I was made aware but they couldn't prove it. I am a disabled vet and have a very limited budget. The repairs to the vehicle is taking 2months of my income to get fixed. I cant get the vehicle inspected with out the repairs.

Summary of Transaction Venue's Actions

Nothing, the only solution they had was to refund me the money I paid into the extended warranty. They could not produce the contract I signed or would take the loss for the misinformation their employee gave. I will not own another vehicle from Mopar or Jeep again

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