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Report Details

Over charged and contractor didnt show up Reported On: 14-Oct-2021
Reported Party
  • Offender : Contractor City : Edison
  • Name : Choice Home Warranty State : NJ
  • Country : United States
  • Email : cla***@c****.com Zipcode : 08837
  • Contact No : (888)-**-****
Transaction Details
  • Transaction Venue : Large Corporation
  • Business Name : Choice Home Warranty
  • Date of Transaction : 09-Sep-2021
  • Transaction Value : $75.00
  • Estimated Loss Range : $50 - $99.99
Summary of Dispute

Technician showed up the day after I reported the issue to Choice Home Warranty. He hasn't come back to make the repair since that date. CHW reports to me that the technician will be showing up at my house yet he doesn't show. My washing machine has been broken now for four weeks. The cost of using the laundromat and the inconvenience is wearing on the three people who live in my household. My contract says the technician can charge $60.00 but he charged $75.00.

Summary of Transaction Venue's Actions

The Choice Home Warranty company couldn't get in touch with the technician and neither could I because he wasn't answering his phone. The company is too far away from the technician to assure compliance to their customers.

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