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Report Details

return policy Reported On: 15-Oct-2021
Reported Party
  • Offender : Business City : jinhua city
  • Name : oxygensolve State : zhejiang province
  • Country : china
  • Email : inf***@o****.com Zipcode : 322100
  • Contact No : N/A
Transaction Details
  • Transaction Venue : Large Corporation
  • Date of Transaction : 14-Oct-2021
  • Transaction Value : $1,088.00
  • Estimated Loss Range : $1,000 - $2,499.99
Summary of Dispute

Unable to return. The product was not what they said and did not funtion as advertised. The company only allow 3 days to return the order to China - Hong Kong from the US, or they will refuse the refund. I do not see this being possibe. They would not send me a shipping label. They only replied in an email with 3 different addresses for the return. The shipping charge from Fed-Ex for my package would be $250.00. Also, they charge a $130.00 return fee. That is more than half of what the item cost. I ordered 2 at $544.00 each. I believe this was a scam and they knew it.

Summary of Transaction Venue's Actions


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