Skammed

A Public Notice

Report Details

Over charges Reported On: 29-Nov-2021
Reported Party
  • Offender : Business City : Quintana Roo
  • Name : GOFLY CANCUM State : Cancun
  • Username / Alias 1 : Marketing4sunsetgrp Country : Mexico
  • Email : Res***@m****.com Zipcode : 77500
  • Contact No : (186)6**-****
Transaction Details
  • Transaction Venue : Hotel and Travel
  • Business Name : GOFLY CANCUN
  • Date of Transaction : 09-Aug-2019
  • Transaction Value : $1,098.00
  • Estimated Loss Range : $500 - $999.99
Summary of Dispute

Bought this tour with all inclusive on august 2019 with 1yr validation because of the covid travel restrictions we didn’t get to travel so I called them to extend it the tour and if they could have me a consideration cause I can’t travel due to covid they said I have to pay 89usd in order for them to extend which I did. Cause of covid lasted for few yrs I have to extend 3x which of course I payed 89usd for each extension and on the 3rd times they did not send a confirmation letter about the extension which I payed and they were asking 75usd to get a booking of your choice which is insane. The girl name MARIA on reservation is a VERY RUDE person hope u guys won’t deal with her,she’s the most disrespectful,rude ,arrogant customer service I ever encountered in my life. Dont ever trust your money with this company, go somewhere else with more worthy of your hard earned money.

Summary of Transaction Venue's Actions

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