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Report Details

Owner Don sylva Reported On: 16-Mar-2023
Reported Party
  • Offender : Business City : Sunrise Beach
  • Name : Laurie motors 11 State : Missouri
  • Username / Alias 1 : Don sylva Country : United States
  • Email : Can***@g****.com Zipcode : 65079
  • Contact No : (573)-**-****
Transaction Details
  • Transaction Venue : Automotive
  • Business Name : Laurie motors 11
  • Date of Transaction : 23-Nov-2022
  • Transaction Value : $320.81
  • Estimated Loss Range : $2,500 - $5,000+
Summary of Dispute

Requested basic maintenance, oil change, head lamp repair ,replace front tie rod, inspection. Paid bill. Started truck. It was smoking, running rough and had to keep trying to start truck. It made it home, apprx. 10 miles. It was towed back to shop Jan. 20th. After having it towed, there was oil in drive where truck was parked. Owner agreed to look at it and fix. It sat outside shop for apprx. 1 mth. Called to speak to owner several times. Don Sylva would not return my cals for apprx. 1 month. Kathy calls said they were working on it. I was notified mar. 13, 2023 that engine is blown and won't start. I have requested invoice of how they came to the conclusion engine was blown and wont start. Kathy would not give mechanics name and said she would have to talk to owner about providing me an invoice of any work comleted in last 7 weeks. It will be towed back to my residence. They are responsible for seizing engine up. Laurie Motors 11 should make it right and repair truck.

Summary of Transaction Venue's Actions

Laurie Motors 11 is refusing to repair. They had truck apprx 7 weeks says engines blown and won't start.

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