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Report Details

non refund of returned mechandise Reported On: 14-Aug-2023
Reported Party
  • Offender : Seller City : Brandon
  • Name : Biolyfe State : Florida
  • Country : United States
  • Email : con***@b****.com Zipcode : 33509
  • Contact No : (855) **-****
Transaction Details
  • Transaction Venue : Direct Mail, Phone and Internet
  • Business Name : BioScience
  • Date of Transaction : 27-May-2023
  • Transaction Value : $210.99
  • Estimated Loss Range : $100 - $249.99
Summary of Dispute

I ordered merchandise on 5-27-23. I changed my mind on the merchandise. Was told to return it. It was shipped back June 2, 2023 and received June 7 2023. Company said they issued a credit to my credit union debit card for 164.99trace Number 8384867328 and 46.00 trace number 838486867766. I also contacted my credit union, and they cannot help with the refund even with the trace numbers. I am stuck in the middle of this issue and need resolution.

Summary of Transaction Venue's Actions

The company keeps telling me to reach out to my credit union for the refund and the credit union cannot dispute the claim.

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