Skammed

A Public Notice

Report Details

Breach of Contract Reported On: 08-May-2025
Reported Party
  • Offender : Service Provider City : Westlake Village
  • Name : Tax Hardship Center LLC State : California
  • Username / Alias 1 : Karlyn Lopez Country : United States
  • Email : Kar***@t****.com Zipcode : 91362
  • Contact No : (877)8**-****
Transaction Details
  • Transaction Venue : OTHER
  • Business Name : Tax Hardship Center, LLC
  • Date of Transaction : 16-Oct-2024
  • Transaction Value : $4,115.00
  • Estimated Loss Range : $2,500 - $5,000+
Summary of Dispute

Hired Tax Hardship to help with our IRS debt we were told they would help us with a reasonable payment plan and that we needed to complete a financial analysis. When Kathrine requested the financial analysis I had it completed and sent back the same day with our updated phone numbers. We were told that they would reach out after the holidays, we were patient and on February 27, 2025 I sent an email requesting a status of our matter. We received no response so I followed up on March 11, 2025 and at this time requested a refund since they were in default of the contract. She then responded and wanted to discuss the situation but I wanted a refund at this point. She said I needed to speak with someone else named Karlyn which I emailed her requesting a refund she said she would speak to her director and get back to me by the end of the day on March 31, 25 which did not happen. I filed a complaint with BBB on April 2, 2025 and Tax Hardship has not responded at all.

Summary of Transaction Venue's Actions

Unresolved

Available media
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