Skammed

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Report Details

Price Gauging Reported On: 20-Jun-2025
Reported Party
  • Offender : Contractor City : Lee
  • Name : Bring the Cool Inc State : Florida
  • Username / Alias 1 : Michael Niquette Country : United States
  • Email : bri***@g****.com Zipcode : 32059
  • Contact No : (904) **-****
Transaction Details
  • Transaction Venue : Construction
  • Business Name : Bring the Cool Inc
  • Date of Transaction : 20-May-2025
  • Transaction Value : $2,651.00
  • Estimated Loss Range : $2,500 - $5,000+
Summary of Dispute

I have a warranty on my Air Conditioning, it stop cooling Three weeks ago. Bring the Cool BTC was assigned to the repair. They came out twice to repair the unit. It was determined it was the Air Handler. This was totally covered by the warranty, but I had to purchase the Condenser from the warranty company, no problem. The next day I get an email from Choice Warranty stating I must pay $2651 to BTC for non-covered items before he would come out to replace the A C. I was not given any brake down of what the charges were for. CHW finally got me a breakdown. $300 for Permit its $207 $276 Reclaim there is no Freon in the system $425 Pad included in the package Float switch $276 $20 at Home depot Disposal $147 charged twice $294 additional Labor $200 Hurr Clips $276 $20 at Home Depot Caps $177 $10 at home Depot. I have sent several Emails Calls with refusal to return with an answer. BTC does not answer their phone and does not return Emails. Price Gauging

Summary of Transaction Venue's Actions

Nothing, Bring the Cool refuses to return my calls or contact me by email. We have endured 100 degree temperatures for three weeks. Bring the Cool left me no choice but to contact The State of Florida Department of Professional Regulations. BTC was informed prior me filing the complaint, they did not respond. Because my warranty company assigned Bring the Cool to my case they are required to complete the job. Three weeks later and we still have no AC and Bring the Cool has made no attempt to contact me whatsoever.

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