Skammed

A Public Notice

Report Details

Wanted me to pick up my package after paying fo... Reported On: 12-Nov-2025
Reported Party
  • Offender : Business City : St John
  • Name : DHL express Canada State : Newfoundland
  • Username / Alias 1 : DHL Country : Canada
  • Email : cus***@d****.com Zipcode : 709
  • Contact No : (905) **-****
Transaction Details
  • Transaction Venue : Shipping and Logistics
  • Business Name : DHL
  • Date of Transaction : 05-Nov-2025
  • Transaction Value : $235.00
  • Estimated Loss Range : $100 - $249.99
Summary of Dispute

Ordered a package from SHEIN, DHL was supposed to deliver my package and they asked me to come pick it up They said that they tried delivery twice and nobody was home. I live in a student apartment. we have a delivery package room. I asked them to leave my package at the front door since they claim they couldn’t access the package room and they refuse. That was my instruction. If something happens to the package that would have clearly been my fault and they removed. Called and called. Cried. Told them I wanted to speak to the manager, they refused. There’s nothing I didn’t do. How do I go and pickup a package I clearly paid delivery for? I paid to be delivered in front of my apartment not picked-up. If I had the capacity I would have said “pick-up” but I didn’t cause I don’t have the mental and physical capacity. Amazon, Canada post, fedex, uniuni. They’ve all delivered my parcels to that apartment. Why can’t DHL do the same? Why??

Summary of Transaction Venue's Actions

They asked me to come and pick it up This has been going on since Wednesday the 5th I’ve severe ADHD and ANXIETY. This has affected my mental health so bad. My emotion and mental has seriously deteriorated. Due to stress and my mental struggle. I had important stuffs from that package to get I couldn’t . Even the cardigan I ordered cause of the weather I couldn’t get it. I’ve fallen ill and my mental health is doing so poorly. Had a panic attack due to stress omg. I’ve suffered. Their staffs are so rude. So so rude.

Available media
Share this Report:
Discourage bad business!

 

Report your experience NOW!
Skammed

Not yet registered?

All fields are mandatory

By answering the registration test, I accept the Terms.
Type the result 5 + 1 =