Skammed

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Report Details

Lying about the product saying chemical free an... Reported On: 20-Apr-2026
Reported Party
  • Offender : Fraud City : New York
  • Name : Polar Hair Dye Shampoo State : New York
  • Username / Alias 1 : nil Country : United States
  • Email : Cus***@p****.com Zipcode : 10013
  • Contact No : N/A
Transaction Details
  • Transaction Venue : Direct Mail, Phone and Internet
  • Business Name : Polar Hair Dye Shampoo
  • Date of Transaction : 31-Jul-2025
  • Transaction Value : $50.00
  • Estimated Loss Range : $50 - $99.99
Summary of Dispute

This Hair Dye advertised as chemical free with no harmful chemicals and Polar can an never damage the hair. They claim its gentle enough to use once a week and the colour washes out in 6 weeks. NOT TRUE. They make it sound like the Holy Grail of hair dyes. I bought the medium brown colour .It turned my hair a reddish brown .I contacted them and told them. I said I wanted a medium brown. They said their medium brown has red in it. They said it washes out in 6 weeks so I was fine with that. Its been over 4 months . It does not was out. It dried my hair out so badly and lightened my chestnut brown hair to a washed out light brown with orange tone. Someone bought the dark brown and put in the complaints that their hair had a reddish colour to it. There are other complaints about the cheap colours and how badly Polar dries out the hair. Its got peroxide in it and other chemicals in it .Peroxide is a harsh chemical .I had to cut 4 inches off my hair because of damage

Summary of Transaction Venue's Actions

My hair lightened and dried out and was so frizzy I had to cut off 4 inches. I did not want any chemicals in my hair at all. They make it sound like a harmless hair dye with NO CHEMICALS . No Amonia , No Peroxide and has all natural ingredients that are good for the hair . This product has peroxide and other chemicals. I reported them to the health department for lying about the chemicals. Now they report the ingredients and because of me . I asked them WHY ARE YOU LYING.??? Its a cheap product , way overpriced and cheap colours. I am very upset because of their lies my hair is damaged. They are a scam.

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